Contact Us

We're here to help. Whether you have a question about a product, need help choosing the right tool for your condition, or have an issue with an order — our team responds within 24 hours, Monday through Friday.

Get In Touch

• Email: support@relaxreliefpro.com
• Response time: Within 24 hours (Mon–Fri)
• Order issues: Please include your order number in your email for fastest resolution

Frequently Asked Questions

What is your return policy?

We offer a full 30-day money-back guarantee on all products. If you're not satisfied, email us and we'll make it right.

How long does shipping take?

Standard orders ship within 1–2 business days. Delivery typically takes 5–10 business days within the United States.

Are your products safe to use?

Yes. All of our devices, including our TENS units, are FDA-cleared for safety. Please read the included instruction manual before use, and consult your physician if you have a pacemaker, are pregnant, or have any serious medical conditions.

Can I use these products alongside medical treatment?

Our tools are designed as complementary at-home therapy. They are not a replacement for professional medical care. Always consult your doctor or physical therapist if you have a serious injury or chronic condition.

Do you offer a warranty?

Yes — all electronic products come with a 1-year manufacturer's warranty against defects. Contact us at support@relaxreliefpro.com if your device has any issues.