Privacy Policy

Last updated: May 2026

Introduction

RelaxReliefPro ("we", "us", or "our") operates relaxreliefpro.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our store

We automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages you view, referring websites, and how you interact with the site.

When you make a purchase

When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment information (credit card numbers are encrypted and never stored by us), email address, and phone number.

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your order (confirmation, shipping, updates)
• To screen orders for potential fraud or risk
• To send you marketing emails if you have opted in (you may unsubscribe at any time)
• To improve our store and customer experience

Sharing Your Information

We share your personal information with third parties only to help us provide our services:

• Shopify – our e-commerce platform (see Shopify’s privacy policy at shopify.com/legal/privacy)
• Shipping partners – to fulfill and deliver your order
• Payment processors – to process payment securely
• Email marketing providers – only if you have opted in to marketing

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

Cookies

We use cookies to maintain your session, remember your cart, and understand how customers use our store. You can disable cookies in your browser settings, though this may affect store functionality.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, email us at support@relaxreliefpro.com.

Data Retention

We retain your order information for a minimum of 5 years for legal and tax compliance purposes. You may request deletion of your account and personal data (excluding data we are legally required to retain) by emailing us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

For privacy-related questions, contact us at: support@relaxreliefpro.com